Effective Date: January 1, 2025
Travel Obsessed TX respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, submit a travel inquiry, communicate with us, or work with us to plan travel.
Information We Collect
When you submit a travel inquiry, we may collect basic information such as your name, email address, phone number, travel dates, destination interests, departure city, party size, children’s ages, budget range, travel preferences, and any other details you choose to share.
If you choose to work with us to quote, book, or service travel, we may collect additional information needed for your reservation. This may include traveler names, dates of birth, addresses, passport or identification details, citizenship information, loyalty numbers, accessibility needs, dietary needs, emergency contact information, and other details required by cruise lines, resorts, hotels, tour operators, travel insurance providers, or other travel suppliers.
We may also collect records of your communications with us, including emails, text messages, form submissions, phone calls, direct messages, and other messages.
Our website and connected tools may collect basic usage information, such as pages visited, links clicked, referral sources, browser type, device information, cookies, pixels, and analytics data.
How We Use Your Information
We use your information to respond to inquiries, prepare quotes, recommend travel options, book travel, manage reservations, answer questions, provide client service, send reminders and updates, improve our services, and maintain business records.
We only request sensitive travel information when it is needed to quote, book, manage, or service your travel.
How We Share Information
We may share your information with travel suppliers and business tools only when needed to provide services to you.
This may include cruise lines, resorts, hotels, tour operators, transportation companies, travel insurance providers, booking platforms, our host agency, agency support partners, CRM tools, email platforms, form tools, text messaging tools, website hosting providers, analytics tools, accountants, legal advisors, or other business support providers.
We do not sell any personal information.
We do not share your information with unrelated third parties for their own marketing purposes.
Travel suppliers and third party platforms may have their own privacy policies and data practices. We are not responsible for the privacy practices of companies or platforms we do not control.
Text Messaging Privacy
Travel Obsessed TX may collect your mobile phone number when you submit a travel inquiry, request vacation planning information, communicate with us, or become a client.
We use your mobile phone number to respond to your inquiry, answer travel planning questions, send quote follow ups, provide client service updates, and communicate about your travel planning request or reservation.
Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. You may request help by replying HELP or by contacting us.
Mobile phone numbers, SMS opt in information, and SMS consent are not sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
Children’s Information
Many of our clients plan family travel, so we may collect information about children from a parent, guardian, or adult traveler when needed to quote, book, or service a family trip.
We do not knowingly collect personal information directly from children under 13. If you believe a child has provided information to us directly, please contact us.
Payment Information
Some travel bookings require payment information to complete deposits, final payments, supplier charges, fees, or other authorized transactions.
When payment information is needed, we will provide instructions for the specific transaction. Payment information is used only for authorized travel related charges and is not sold or shared for marketing purposes.
Travel suppliers, booking platforms, payment processors, or financial institutions involved in a transaction may have their own privacy and security practices.
Cookies, Analytics, and Affiliate Links
Our website and connected tools may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve user experience, measure marketing performance, and track affiliate activity.
We may use affiliate links. If you click an affiliate link and make a purchase, we may earn a commission. This does not change your price. Affiliate links will always be identified as such.
You can adjust your browser settings to block or delete cookies, but some website features may not work properly.
Email Communications
If you subscribe to our email list, submit a form, become a client, or otherwise communicate with us, we may send emails related to your inquiry, travel planning, client service, updates, offers, or content.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in those emails.
We may still send service related or transactional emails when needed to respond to your inquiry, manage your trip, provide client service, or maintain business records.
Data Security
We use reasonable safeguards to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Please only provide sensitive information through the method we identify for that specific transaction.
Data Retention
We keep personal information only as long as reasonably needed for travel planning, client service, business records, supplier requirements, legal obligations, accounting, tax, dispute resolution, and fraud prevention.
Your Choices
You may contact us to request access to, correction of, or deletion of certain personal information, subject to supplier, legal, accounting, tax, and business recordkeeping requirements.
You may opt out of text messages by replying STOP.
You may unsubscribe from marketing emails using the unsubscribe link in our emails.
You may disable cookies through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.